Privacy Policy

Effective Date: 5/31/2025

At USB Solar Solutions LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect information related to our SMS (text message) communications.

1. Information We Collect

When you opt in to receive SMS communications from us, we may collect:

  • Your mobile phone number

  • Your name (if provided)

  • Your preferences related to product interests or service inquiries

2. How We Use SMS Information We use your mobile number to:

  • Send promotional offers, product updates, and company news

  • Notify you of order status, appointment reminders, or support follow-ups

  • Respond to your inquiries

We will never sell, rent, or share your mobile number or SMS consent with third parties for their marketing purposes.

3. Message Frequency

Message frequency may vary depending on your interaction with us. You may receive:

  • Up to [4-6] promotional messages per month

  • Transactional or support messages as needed

4. Opt-In and Consent

By providing your mobile number and opting in to receive SMS communications, you consent to receive texts from USB Solar Solutions LLC. Consent is not a condition of purchase.

5. Opt-Out Instructions

You can opt out at any time by replying:

  • STOP to unsubscribe

  • HELP for customer service

Message and data rates may apply depending on your mobile plan.

6. Data Protection

We implement reasonable security measures to protect your personal data. Your information is stored securely and access is limited to authorized personnel only.

7. Children’s Privacy

Our SMS services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.

9. Contact Us

For questions about this policy or your personal information, contact us at:

USB Solar Solutions LLC

327 Derek Street Upper Marlboro, MD 20774

kb@usbsolars.com